ENPS Survey Use Cases

Employee Net Promoter Score is abbreviated as eNPS. It’s a way of determining how likely employees are to promote their place of work to friends and relatives. Companies can use the results to learn how their workers feel and what factors may be affecting their satisfaction. 

Here are some examples of ENPS survey use cases: 

• Collecting feedback from employees to understand how they feel about their company.
• Determining whether to implement a new product or service in the organization.
• Maximizing retention and engagement to improve performance and productivity.
• Staying on top of organizational needs and understanding the drivers of employee satisfaction.